DOMESTIC SHIPPING - LOWER 48 USA STATES
Shipping and handling charges are based on order totals. We like to keep it simple.
- $0.01 to $99.00 order total - $15 flat shipping fee
- $99.01 and over - order qualifies for FREE SHIPPING with some exclusions**
**FREE SHIPPING EXCLUSIONS**
We offer a SHARED SHIPPING PROGRAM on larger items priced over $99 due to the shipping expense. You simply pay a fixed amount and UTV King will cover the rest. Each product enrolled in the shared shipping program will list the shipping amount at checkout. The amount will be listed on your invoice under shipping and handling.
CANADA, ALASKA and HAWAII
After placing your order online, a support representative will contact you with a shipping quote. Your order will be processed when you confirm acceptance of the shipping quote and authorize us to charge your credit card. If you decide not to confirm the shipping quote, we will cancel and refund your order in full immediately.
We do not ship outside of the USA and Canada.
RETURN AND REFUND POLICY
Damaged, Defective or Wrong Items
At UTV King, we want you to be satisfied with your purchase. Orders sent incorrectly, damaged or defective, will be exchanged or refunded in full. If an item needs returned, please contact UTV King for an RA# (Return Authorization Number) within 7 days of receipt. After 14 days no returns will be accepted of receipt. The RA# must be written clearly on the outside of the box and a copy of the invoice and letter of explanation placed inside. Returns will not be processed without an RA#. All items (even defective items) should be returned in as clean condition as possible. Shipping fees are not refundable.
All Other Returns
For discrepancies not related to damaged, defective or wrong item, the customer must contact UTV King within 7 days of order receipt to request a RA# (Return Authorization Number). No returns will be accepted after 14 days of receipt. Customers have 14 days from receipt to return items prior to use. The RA# must be written clearly on the outside of the box and a copy of the invoice and letter of explanation placed inside. Returns will not be processed without an RA#. There will be a 20% restocking fee for the authorized return of new products. All returned items must be in new condition and in their original packaging in 100% resalable condition, or we may refuse to issue credit. The customer is responsible for any and all return shipping charges unless we shipped an incorrect, damaged or defective item. Shipping fees are not refundable.
In the event of a free shipping promotion, any return that causes the order to fall below the free shipping minimum will result in a $15.00 charge which will be deducted from the refund amount.
Windshields must still have the protective film on both sides; if the film is removed, parts are non-returnable.
Sorry, no returns on discontinued, closeout, custom or electrical components.
Contact us quick! We may be able to cancel your order without any charges or fees if you call us prior to the order being processed. After an order has been processed it cannot be cancelled but, it can be returned. Please see our return policy for instructions on how to return an item or order.